Spinago Online Casino Terms

Welcome to Spinago Online Casino. These Terms and Conditions ("Terms") govern your access to and use of our website, spinago.com, and all games, bonuses and services we provide. By creating an account with us, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree with any part of this document, you must not register or use Spinago Online Casino. We reserve the right to amend these Terms at any time, and the version in force is the one published on our site at the time of your activity.

About Our Operator and Licence

Spinago Online Casino is owned and operated by Novatrix SRL, a company incorporated under the laws of Costa Rica, registration number 3-102-893958, with its registered address in Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, Costa Rica. Paysafe transactions made on our site are processed by Tronabriz Limited. We operate under e-gaming licence No. 0000002 issued by the Tobique Gaming Commission; our footer also describes our authorisation generally as an International Licence. These Terms, version 1.0, are effective from 12/12/2025 and were last updated 16/12/2025. Any dispute that cannot be resolved directly with us may be referred to arbitration in Costa Rica, or through the Alternative Dispute Resolution provider EGIS under Tobique Gaming Commission regulations at disputes@egis-adr.com.

Eligibility and Account Registration

To open an account at Spinago Casino, you must be of legal age in your jurisdiction and reside outside our restricted territories. We do not accept players from Afghanistan, Belarus, the Canadian provinces of New Brunswick and Ontario, Central African Republic, China, Cuba, Cyprus, Democratic Republic of the Congo, Georgia, Greece, Haiti, Iran, Iraq, Israel, Libya, Malta, Myanmar, the Netherlands, North Korea, Poland, Romania, Russia, Somalia, South Sudan, Syria, the United Kingdom, the United States, Venezuela and Yemen. Players registering from Australia are welcome, as Australia is not on our restricted list; however, certain providers such as NetEnt and Amatic block their games for Australian players directly, and our jackpot counters, VIP cashback and limit tables are displayed in AUD for your convenience when you search for Spinago Australia or Spinago casino Australia.

When you complete Spinago login registration, we require your full legal name, residential address, date of birth, a valid form of identification and a working e-mail address. We permit only one account per person, address, household, IP address and device. If you intend to deposit or wager in Bitcoin, we require identity verification before any deposit or bet is placed. Documents submitted in scripts other than Latin or Cyrillic may require a video verification call where you hold your ID visible on camera.

Deposits and Withdrawals

At Spinago Online Casino, we accept Visa, Mastercard, Maestro, Neteller, Payz, Neosurf, Instadebit, iDebit, Interac, Bitcoin, Ethereum, Litecoin and USDT, and our footer also lists Skrill, paysafecard and Bank Transfer. All deposits are free of charge and processed instantly. Our standard minimum deposit is 20 EUR or its equivalent, though Instadebit, iDebit and Interac require 30 CAD, and crypto minimums vary by coin. We only accept deposits from accounts and cards registered in your own name.

Withdrawals are available via Visa, Mastercard, Bank Transfer, Payz, Neosurf, Instadebit, iDebit, Bitcoin, Ethereum, Litecoin and USDT, all free of fee. Card payouts are processed through Visa OCT and Mastercard Payment Transfer using personal cards issued in a supported country, and we may return card payouts only up to your net deposited amount, with any excess paid via another method. Bank Transfer payouts in USD are not available. Our minimum withdrawal starts at 20 EUR, 20 USD or the crypto equivalent, with method-specific minimums applying.

Our withdrawal limits are 2,000 EUR/USD per day, 5,000 per rolling 7-day week and 20,000 per month, with corresponding equivalents in other currencies. Weekly limits reset seven days from your first cashout of the calendar month and again on the 1st; monthly limits reset on the 1st. Progressive jackpot wins are paid in full and are not counted towards these limits. We require every deposit to be wagered three times before it becomes eligible for withdrawal. Withdrawals from no-deposit bonuses are capped at 50 EUR/USD or equivalent. Please note that intermediary banks may deduct up to 16 EUR from bank transfer payouts, a cost outside our control.

We process approved withdrawal requests within 72 hours. If our verification team cannot reach you by phone or e-mail within two weeks of a request, we may lock your account and cancel the withdrawal. Cashout speed after approval varies: Payz, Neosurf, Instadebit, iDebit and all cryptocurrencies are instant, Visa and Mastercard take one to three banking days, Bank Transfer takes three to five banking days per our payments page, and refund payouts take five to seven banking days.

Bonuses and Promotions

When you search for a Spinago promo code or Spinago bonus code, you will find our welcome package of up to 650 EUR plus 200 free spins spread across three deposits, each requiring a minimum of 20 EUR/USD, 32 CAD/AUD, 40 NZD or crypto equivalent. Free spins are credited in packs of 50 over four days on Elvis Frog in Vegas by BGaming, with a three-day activation window and seven days of validity for spins and spin winnings. All bonus funds, including our Tuesday Reload and Friday Free Spins promotions, carry a 40x wagering requirement, and all bonuses at Spinago casino are non-sticky, meaning real money is used first before any bonus balance is touched. While a bonus is active, a maximum bet limit applies, and bonuses cancel automatically once the bonus-linked balance falls to 0.05 EUR or below. We do not currently publish a Spinago casino no deposit bonus as a standalone offer, though our VIP Cotton level pays 25 free spins and 10 EUR on arrival. Only one bonus may be active at a time, and deposit bonuses cannot be combined. Players from Sweden receive no bonuses, promotions, VIP programs or loyalty point exchanges, and bonuses are likewise unavailable to players from Russia.

Our Games and Providers

Spinago Online Casino offers 7,248 games across Slots, Live Casino, Crypto Games, Bonus Buy, Play with Bonus, Epic and Hold & Win categories, sourced from 67 providers including Evolution, Pragmatic Play, Hacksaw Gaming, Relax Gaming and BGaming. When you explore Spinago slots, note that slots contribute 100% towards wagering requirements except for a list of roughly 250 excluded titles and all jackpot games, while blackjack, roulette and live dealer titles contribute 0%. We run three in-house progressive jackpot pools and all jackpot wins are paid out in full, exempt from standard withdrawal limits and excluded from bonus play.

Responsible Use and Restrictions

We strictly prohibit the use of VPNs or other tools intended to bypass our geographic restrictions, and any winnings obtained through such means may be confiscated. Our support team is available 24/7 via live chat, e-mail and our contact form, and we may contact you by phone where necessary for KYC verification. By using our services, including any Spinago online pokies or casino spinago gameplay, you accept that English is our sole operating language and that the English version of these Terms prevails over any translation.